Habtoor Grand Resort, Autograph Collection

 
Al Falea Street, Jumeirah BeachDubai24454AE
Habtoor Grand Resort, Autograph Collection

Overall Rating

Habtoor Grand Resort, Autograph Collection

Based on 11 Guest Reviews

7.7
Cleanliness
9
Location
7
Hotel Staff
7
Comfort
8
Price/Quality
8
  • Individual guest reviews for Habtoor Grand Resort, Autograph Collection

Reviewer Type
Purpose

















Cleanliness
6
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
7

Rating

8.3
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Location

Swimming pool and restaurants
Breakfast & cleaning but in general it was a nice hotel
This review was originally written in Czech and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Reputation

Everything was perfectly fine, perfectly brewed, most of us enjoyed the Italian restaurant.
This review was originally written in Danish and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Location

Clean and service was fantastic
Cleanliness
8
Location
6
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

7.6
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Reputation

Cleanliness
9
Location
3
Hotel Staff
5
Comfort
5
Price/Quality
5

Rating

5.4
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Location

Finding the hotel is extremely difficult due to the extensive roadworks in the area and the lack of directional signs. It took me 35 minutes from seeing the hotel to arriving. Dubai friends also experienced the same problems. Both check-in and check-out took more time than I am used to, with no apparent reason. I do not think it was staff inefficiency; it just appeared to be a cumbersome system. I also found their signature restaurant 25 had closed, but was still appearing on in-room information and publicity. One of the reasons I booked this hotel was for this restaurant in which I had eaten previously.

The Spa was good.
I found the room "key" annoying. I was advised not to put it near my mobile phone which proved problematic as I do not ahve pockets and my phone is kept in my (small) handbag. I ended up carrying the card "key" holder but the disc kept falling out.
Cleanliness
7
Location
9
Hotel Staff
5
Comfort
6
Price/Quality
6

Rating

6.6
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Location

During the days I had with you and enjoy the peace of mind in the weekly holidays, but there are some observations on the quality of staff in the reception, they have no experience in dealing with bookings and how to use the time to speed up the check in procedures, and therefore subject to this Iother Samahp place.

View "of the existence of the beach and the wonderful view of the sea and fun, if there was a chalet overlooking the sea, there will be a better and more choose to rest in the hotel selected.
Home introduction staff and staff arrangement of rooms for the sessions in order to gain more in dealing with customers.
Cleanliness
6
Location
5
Hotel Staff
6
Comfort
6
Price/Quality
9

Rating

6.4
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Location

The charge us 100ED more

Eventhought we did the reservatiopn. For two person they asked for more
Cleanliness
9
Location
10
Hotel Staff
5
Comfort
9
Price/Quality
9

Rating

8.4
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Rate

Cleanliness
10
Location
4
Hotel Staff
4
Comfort
8
Price/Quality
5

Rating

6.2
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Reputation

To be close to the beach. Also, our room was not available on our arrival and we were upgraded with no extra cost.
Construction sites all around.
Cleanliness
10
Location
8
Hotel Staff
9
Comfort
9
Price/Quality
8

Rating

8.8
Main reason for choosing Habtoor Grand Resort, Autograph Collection: Location

We enjoyed a very pleasant stay in your Hotel, the conscierge team particularly being very helpful. The only downside was the building works next to the Hotel both at the front and in the Marina to the right hand side.

We liked particularly the choice of restaurants at which to eat in the evenings.
One thing only - some of the tiles around the Horizon pool were extremely slippy when wet and I actually did slip coming out of the pool. I also noticed one other guest did the same thing the following day.
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