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Hôtel Le Valois, Cognac

 
35 Rue Du 14 JuilletCognac16100FR
Hôtel Le Valois, Cognac

Overall Rating

Hôtel Le Valois, Cognac

Based on 4 Guest Reviews

7.8
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
7
Price/Quality
7
  • Individual guest reviews for Hôtel Le Valois, Cognac

Reviewer Type
Purpose

















Cleanliness
8
Location
8
Hotel Staff
10
Comfort
6
Price/Quality
6

Rating

7.6
Main reason for choosing Hôtel Le Valois, Cognac: Rate

Location and nice staff
Rooms are old looking and tired. They need refurbishing bathrooms are also old and need redoing
Cleanliness
8
Location
8
Hotel Staff
6
Comfort
8
Price/Quality
6

Rating

7.2
Main reason for choosing Hôtel Le Valois, Cognac: Location

Good location in centre of town, plenty of space in rooms, free parking opposite as well as parking in hotel grounds, clean and comfortable. Reception staff polite.

The chain of command at the hotel appeared compromised, when five or six staff were together at a time in the reception/corridor area or in the preparation room with the door open. We had to ask for breakfast items to be replenished on several days. We felt that the hotel staff should be provided with smart/matching uniforms/overalls, and a name badge to identify the manager. Staff breaks should be staggered at busy times. We also suspected that staff were smoking upstairs in the building.
Cleanliness
7
Location
9
Hotel Staff
8
Comfort
6
Price/Quality
8

Rating

7.6
Main reason for choosing Hôtel Le Valois, Cognac: Location

Cleanliness
9
Location
10
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.6
Main reason for choosing Hôtel Le Valois, Cognac: Location

A cosy hotel with a good location

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Cognac
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1 Room, 2 Adults
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