Hôtel de l'Univers
3-5 Place de la Croix Rouge, Arras, 62000, FR
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Overall Rating Hôtel de l'Univers Based on 25 Guest Reviews
7.6
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- Individual guest reviews for Hôtel de l'Univers
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Adrian, Wapping London (uk) Wapping london, With friends |
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Rating
10
Main reason for choosing Hôtel de l'Univers: Location
Staff, food, style of hotel and free parking
No
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Anonymous Cambridge, United kingdom Family with older children |
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Rating
7.0
Main reason for choosing Hôtel de l'Univers: Location
We thought that the overall quality of the hotel was clearly worse than it was before. Especially breakfast was not as it once was, very poor quality for 13 Euros!!! We don't think that we shall return. Before, there was more personal at reception and hence hardly any wait. We felt the changes of before and after so clearly. What a pity. It was once such a nice hotel. What happened?
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Brent, Andover Uk (gb) Andover uk, United kingdom Solo traveller |
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Rating
5.0
Main reason for choosing Hôtel de l'Univers: Rate
We have used this hotel several times in the last few years but this time we were disappointed.we felt the decor was tired,our room pokey,there were no coffee making facilities subsequently I discovered you could ask at reception for them - not much use when you find that out at 7.00 in the morning! We were also unable to get wifi,I went down to reception twice for help but received none .We will not be staying there again.
This review was originally written in French and translated by 
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Benoît, Onhaye (be) Onhaye, Belgium Solo traveller |
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Rating
6.8
Main reason for choosing Hôtel de l'Univers: Rate
Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!
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Tim, Bluntisham (gb) Bluntisham, United kingdom Solo traveller |
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Rating
6.2
Main reason for choosing Hôtel de l'Univers: Other
Evening Resteurant was excellent
Breakfast was not brilliant
Internet would not work in my room
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William Lewis, Woodbridge (gb) Woodbridge, United kingdom Solo traveller |
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Rating
9.2
Main reason for choosing Hôtel de l'Univers: Rate
Very nice in every respect
Though not late to breakfast, the one member of staff on duty was struggling to keep up with the later arrivals
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Karl-heinz, Trier (de) Trier, Germany Mature couple |
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Rating
9.0
Main reason for choosing Hôtel de l'Univers: Rate
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Tom, London (gb) London, United kingdom Group |
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Rating
6.3
Main reason for choosing Hôtel de l'Univers: Other
Room was quite comfortable. Hotel is quiet. It's a lovely old building. Efficient front desk. Liven up your restaurant a bit and you'd be pretty good.
The hotel restaurant. It's a joyless place. Evening we arrived, we couldn't eat there because it was "fully booked." They did call us later to say there was a cancellation and they could manage us. But the attitude is distinctly chilly and unwelcome. And it is a bit odd that a client of a hotel cannot eat in the hotel restaurant. Anyway, we decided to stay well clear of the place. Just as we did last year when we stayed there.
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Ivan, Stoke By Clare (gb) Stoke by clare, United kingdom Mature couple |
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Rating
6.8
Main reason for choosing Hôtel de l'Univers: Facilities
Restaurant.
Difficult to find.
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Terence, Chideock Bridport (gb) Chideock bridport, United kingdom Mature couple |
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Rating
8.5
Main reason for choosing Hôtel de l'Univers: Location
CENTRAL TO TOWN GOOD ALL ROUND FACILITIES
NOT EASY TO FIND. NEED MORE INFO ON LOCAL MAP
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