The Westin Crystal City Reagan National Airport

The staff was very accommodating when I needed a room at the last minute due to cancelled flights out of DCA. Their shuttle service from and back to the airport was very smooth. I plan to return to the Westin for a more leisurely stay in the future.

To hotels, mini lobby is "Rome" and being told we have to be exiled to the side of the "apartment", the result is a residential building, to carry the luggage on the three-story staircase, the corridor looks like a foreign war spy thriller where spies are usually hiding place. The room is a duplex houses converted room, a bedroom area, downstairs is a small living room (with sofa bed) and upstairs is the one can only put down a double bedroom. The feeling is linked to trickery to lure people booking, hotel pictures and then use the modified residential delivery, the price of $ 115 Europe unworthy of the name.

Rooms were functional and reasonable. The entire facility is a little tired, but was a great location.

My wife found the staff to be less-than-polite across the board.

Everything was fine except for the wireless internet which was absolutely horrible.

One of the worst internet connection experiences I've had in any hotel. The connection was SLOW and unreliable. I used my laptop during the day at other wifi sites w/o any problem but as soon I connected to the hotel the transfer speed dropped to a crawl -- it was barely useable. Everything else at the hotel was fine but this horrible experience completely dominated my overall experience at the hotel. I intend to avoid the Sheraton Crystal City at all costs whenever I am in the area and tell others to do the same.