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Inlet Tower Hotel And Suites

 
1020 West 12th AvenueAnchorageAlaska 99501US
Inlet Tower Hotel And Suites

Property Location
With a stay at Inlet Tower Hotel And Suites in Anchorage (Downtown Anchorage), you'll be a 3-minute drive from Sullivan Arena and 7 minutes from University of Alaska - Anchorage. This ski hotel is 8.8 mi (14.1 km) from Kincaid Park and 4.5 mi (7.2 km) from Alaska Airlines Center.

Rooms
Make yourself at home in one of the 180 air-conditioned rooms featuring kitchenettes with...

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Hotel Rooms : 180

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Rooms   Adults Children
Room 1
Solo traveller

Main reason for choosing Inlet Tower Hotel And Suites: Other

I thought everything was quite nice except the front desk clerk on duty the morning I checked out and when I wanted to stay another night. To state my feelings clearly: The woman I encountered when I want to check back in was the most mean-spirited I had had to deal in a long, long time. I know that I am no longer the big spender psychologist I used to be, I'm now only a lowly cleric coming in from the bush, but the way she hid behind obsure company policy just to prove that she was in control and more powerful than me was something I hadn't seen since I was working with out-of-control teenagers at Northstar Hospital. Over the years, I had stayed at this hotel several times. I always enjoyed the stay and considered the staff to be pleasant and professional. This is why I came back. The hotel was really a little more than I would have liked to spend. But I thought being treated nicely was worth the little extra expense. NO MORE. I know that I wasn't the hotel's most frequent customer, nor the one who paid for the highest rice rooms. But this was (now used to be) my hotel of choice when visiting Anchorage. NO MORE. I only have to be abused once to get the point that I'm not wanted. During the "off season" there are a lot of different hotels to choose from; lots of them -- lots and lots. This is when I visit Anchorage. I used to think my lowly amount of business was important to the Inlet Tower. Obviously it isn't. When a mean-spirited, ill tempered, angry hearted desk clerk can treat me like I had not business standing in the lobby, I can go elsewhere.
There was a mid-thirties, white, mildly over-weight (and showing too much cleavage) front desk clerk on duty the morning I checked out. She made it quite clear she didn't like me nor wanted me to continue stay at the Inlet Tower. (It is too bad that she isn't paid enough to get clothes that fit her. She shouldn't be forced to put her twenty pounds into her ten pound wardrobe.) To be crystal clear: The woman was just mean-spirited. Without atttempting to even discuss my return stay, she hid behind obsure company policy just to prove that she was in control and I was not -- and people like me aren't going to stay at "her" hotel. Over the years I have stayed at this hotel lots of times. I normally enjoyed the stay and considered the staff to be pleasant and professional -- more than that genuinely friendly. This is why I came back for the most recent visit. The hotel was really a little more than I would have liked to spend. But I thought being treated warmly was worth the extra expense. NOT AGAIN. I know I'mnot the most frequent customer the hotel sees, nor the one who pays for the highest priced rooms. But this was (now used to be) my hotel of choice when visiting Anchorage. NOT ANY MORE. I only have to be hurt like this once to get the point that I'm not welcome. It seems to me, that during the "off season" there are a lot of different hotels to choose from; lots of them -- lots and lots. This is when -- the time of year -- I visit Anchorage. (I don't need the headaches of the busy season.) I used to think my business was important to the Inlet Tower. I thought they were interested in serving customers such as myself. Obviously I was wrong. When a mean-spirited, ill tempered, angry hearted desk clerk can treat me like crap, I can go elsewhere. And, quite frankly, I don't even know why I'm spending so much time filling out this form except that it is late @ night and there is nothing interesting on television.

Rating

7.7
Mature couple

Main reason for choosing Inlet Tower Hotel And Suites: Rate

They had breakfast on site. It was excellent.
It was very old, and looked like it had really been used up.

Rating

7.8
Mature couple

Main reason for choosing Inlet Tower Hotel And Suites: Other

I like being able to have my dogs in the hotel, and I like the central location.
We had to change rooms because the toilet wouldn't flush. The rooms were supposed to be nonsmoking, but the bedspread in the second room had a cigarette burn. The blankets were ancient, threadbare, and didn't seem clean. The wind was blowing through the windows, which kept the room somewhat cold.

Rating

7.0
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Anchorage
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1 Room, 2 Adults
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Room 1
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