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Embassy Suites Ontario Airport

 
3663 E Guasti RdOntarioLos Angeles County 91761US
Embassy Suites Ontario Airport

Overall Rating

Embassy Suites Ontario Airport

Based on 14 Guest Reviews

9.3
Cleanliness
10
Location
9
Hotel Staff
9
Comfort
10
Price/Quality
9
  • Individual guest reviews for Embassy Suites Ontario Airport

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Embassy Suites Ontario Airport: Rate

Really enjoyed our stay. One of the best Embassy Suites we have ever stayed in and we stay all over US.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Embassy Suites Ontario Airport: Location

Extremely friendly and helpful staff. Loved this hotel!! Good restaurant, good breakfast buffet and nice facilities.
Cleanliness
10
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.3
Main reason for choosing Embassy Suites Ontario Airport: Location

The two rooms! Loved the cocktail hour.
The breakfast was nice to have, but it wasn't great.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Embassy Suites Ontario Airport: Location

Room was very comfortable and restaurant was great.
There was a problem with shuttle service to airport.We scheduled the shuttle for 4:30 am which is when it was suppose to start service. When we arrived at the lobby we were told there wasn't a driver today & he had called a taxi. The taxi didn't arrive for 25 more minutes although the clerk called them. We barely made our flight at 6:05 am.
Cleanliness
10
Location
7
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.2
Main reason for choosing Embassy Suites Ontario Airport: Location

The breakfasts were wonderful. The omelets were GREAT. Our room was exceptionally clean. We enjoyed our stay.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Embassy Suites Ontario Airport: Rate

The staff was very courteous. The room was very large and clean. The restaurant where we had breakfast was very clean and well organized and the food was delicious. I would highly recommend the Embassy Suites to everyone. Mildred Taam
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing Embassy Suites Ontario Airport: Location

We have stayed at several, Embassy Suites and will continue to do so. This is just another example of a great chain. The next time we are in Ontario, CA., we will return to this Embassy Suite.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Embassy Suites Ontario Airport: Location

All was great. even the fire alarm going off
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Embassy Suites Ontario Airport: Reputation

The complimentary and delicious breakfast buffet, and also he manager's reception!! Loved it! Everything was fanastic!!
No
Cleanliness
9
Location
7
Hotel Staff
8
Comfort
8
Price/Quality
9

Rating

8.2
Main reason for choosing Embassy Suites Ontario Airport: Location

The lady at the front desk on arrival was very helpful. The driver who brought us back from the rental car area was also good.
The bartender on the night of August 31 did not know how to mix a common drink, and disappeared in a room behind the bar for about 5-10 minutes. As we were coming into the hotel, our GPS led us up Guasti street to a dead end. We could see the hotel about a block away and the parking lot about 50 feet away, but could not get there. We found our way around to the entrance eventually. It would be helpful if you had a sign at the blocked area where Guasti dead-ends, telling people how to go to get to the hotel.
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1 Room, 2 Adults
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