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Shilo Inn Suites - Mammoth Lakes

 
2963 Main StMammoth LakesCalifornia 93546US
Shilo Inn Suites - Mammoth Lakes

Overall Rating

Shilo Inn Suites - Mammoth Lakes

Based on 23 Guest Reviews

8.6
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Shilo Inn Suites - Mammoth Lakes

Reviewer Type
Purpose

















Cleanliness
9
Location
10
Hotel Staff
8
Comfort
9
Price/Quality
7

Rating

8.3
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

ROOMS
BREAKFAST
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

The staff is friendly and helpful:)
I feel the hotel is in need of new carpeting.
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
8

Rating

9.3
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

It is very centrally located and the rooms are big and have nice kitchen facilities.
Seemed a little pricey but we do understand it was "seasonal pricing" due to the ski season.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

8.8
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Rate

This was our second stay. The room was spacious and clean, and we appreciated the proximity to restaurants and markets. The staff was uniformly friendly and helpful. I also enjoyed the indoor pool and hot tub, even though it was summertime.
The continental breakfast menu was thin on one or two days (during our five-night stay), with a lack of fruit and yogurt. The is also only a single washer and dryer for the entire hotel.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

Everybody that works here was helpful,friendly and courteous:) i always like staying here:)
Cleanliness
7
Location
10
Hotel Staff
10
Comfort
7
Price/Quality
4

Rating

7.3
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

Very friendly staff.
It is very outdated and run down. It needs some TLC.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

Front desk staff super!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Rate

Cleanliness
8
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
9

Rating

8.7
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

Good location, clean rooms, friendly staff
Linens are very outdated and need updating. (curtains, bedspreads) Breakfast was very minimal. More healthy items needed - fresh fruit (fruit was old and bruised), peanut butter for toast, whole grain cereal and breads.
Cleanliness
5
Location
7
Hotel Staff
1
Comfort
5
Price/Quality
7

Rating

5.3
Main reason for choosing Shilo Inn Suites - Mammoth Lakes: Location

Location in town
Check in time was 4, but arrived at 3 and decided to see if room was ready by chance. Was told no, so we said we will be back at 4. Arrived at 4 and room was not ready. Front desk person excused himself to check why not and upon coming back said he had to stop the housekeeping crew while they were leaving the motel for the day and told them thay had to stay to clean the room. So our room was not ready at 4 and we had to change for a pre-arranged dinner at 5. The front desk person made it almost sound as if we were lucky he was able to catch the housekeeping staff. My wife wanted to go crazy at this point but I contained her, although I proably won't be as successful in encouraging her that we book again with Shiloh due to this avoidable issue. Driving back from dinner my wife was worried that the room would even be ready at 9 pm, given that the front desk knew we would be back at 4 pm check in time earlier that day and the results. All and all, the situation was handled very badly in several ways.
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