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Hotel UMass

 
1 Campus Center WayAmherstMassachusetts 01003US
Hotel UMass

Overall Rating

Hotel UMass

Based on 39 Guest Reviews

9.3
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9
  • Individual guest reviews for Hotel UMass

Reviewer Type
Purpose

















Cleanliness
7
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

8.7
Main reason for choosing Hotel UMass: Rate

Much nicer than e petted especially lobby and too s
Didn’t like seeing dirty dishes left I. Hallways overnight and I go late next morning
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hotel UMass: Rate

Convenience, cleanliness, improvements made to the lobby and breakfast!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hotel UMass: Rate

Attentiveness & courtesy of stafg
No
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hotel UMass: Location

Cleanliness
9
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
9

Rating

8.5
Main reason for choosing Hotel UMass: Location

The room, although a bit small, was clean and very quiet.
I had some difficulty finding the hotel since I did not have access to a good campus map before I arrived. The lobby was rather plain and I had expected a bit more for breakfast (real utensils and china, for example). But I understand the need to keep the costs down and the rates low.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

9.3
Main reason for choosing Hotel UMass: Location

Convenience on campus!
The bed was a bit firm for me.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
6
Price/Quality
9

Rating

8.5
Main reason for choosing Hotel UMass: Location

Very friendly staff. Convenient location
Bedding ,pillow, blankets could had been more comfortable.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hotel UMass: Rate

Proximity to a fund raising event. Being right on campus. Ease of access with parking. Great people.
I like to take a bath vs shower. Otherwise really nice accommodations. Quiet and clean.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.5
Main reason for choosing Hotel UMass: Location

Always like staying at UMass Hotel, convenient to campus. Staff and facility wonderful.
Don't know if I like the water bottle system. Have to go to lobby to fill, also the system was broken last weekend. But I respect the concept.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hotel UMass: Rate

It was cold, but I guess you had a new system, for the thermostats. And there were bugs. My stay was otherwise eccellent.
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1 Room, 2 Adults
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