Hotel Rooms : 310
Hotel Chain : Jurys Hotels
Roisin, Belfast (gb) (Belfast, United kingdom)
Main reason for choosing Jurys Inn Liverpool: Location
Our receptionist Nicola and Dan the Reservations Officer who both tryed their best to help me out with a mix up over the bookings which left me very distressed.
When we arrived having booked and paid in full and having the prepaid accomodation vouchers with me we were informed that we only had one double room and the 2 triple standard rooms we paid 4 where not in the system,after a long wait in which time i got extremely distressed(it was my birthday weekend and the girls had all given me the money 2 pay so i felt awful that they had no rooms!)we were eventually allocated 2 small double rooms with a camp bed,certainly not what we paid 4 or expected,hotel maintains not there fault that it was internet agents but i would recommend not booking this hotel through internet,horrible thing to happen!
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