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Hallmark Hotel Glasgow

 
27 Washington StreetGlasgowG3 8AZGB
Hallmark Hotel Glasgow

Property Location
Hallmark Hotel Glasgow is centrally located in Glasgow, walking distance from Alea Glasgow and close to AMF Bowling. This 4-star hotel is within close proximity of Kings Theatre Glasgow and Lighthouse.

Rooms
Make yourself at home in one of the 141 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is...

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Hotel Rooms : 141

Hotel Chain : Hallmark Hotels

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Rooms   Adults Children
Room 1
Solo traveller

Main reason for choosing Hallmark Hotel Glasgow: Rate

Location and friendly staff.
Bedroom furniture was needing replaced as quite old.

Rating

8.0
Mature couple

Main reason for choosing Hallmark Hotel Glasgow: Location

Good location and staff were very friendly.
Bedroom furniture was needing replaced as looking quite old.

Rating

7.8
Solo traveller

Main reason for choosing Hallmark Hotel Glasgow: Rate

My stay at Menzies Glasgow Hotel had the potential to be very good, had the problems encountered were rectified! On my arrival I reported that my room (221)was very cold and the AC/heating was not working, as with my colleagues in room 222 and 223. Glasgow is a beautiful city, and many other colleagues stayed at the Crowne Plaza, and I would be incline to stay there next time round, however I do enjoy the smaller more personal hotels such as Menzies Glasgow. Your staff (reception, restaurant, and spa), were very courteous, helpful, and personable. And it is for reason like these that I would possibly stay again at your hotel.
I was given an electric heater which heated the room well, but created a very dry, stuffy, and uncomfortable atmosphere. In addition, there was a loud humming noise coming from my bathroom which I suspected had something to do with the failure of the room heating. The person who delivered the heater didn’t know what was causing the noise but assured that an engineer would be called. Unfortunately, I didn’t see any sign of an engineer visiting and needless to say the problem was not rectified before checking out. In addition to this, I had booked a non-smoking room but kept smelling cigarette smell coming from the vent by the front door!!!! • In short, I think you have a wonderful hotel, but problems such as those mentioned above needs to be action immediately, as with other small issues such as: leaving mattresses on the landing by the second floor elevator. These were there for the duration of our stay; • Hygiene need to be highlighted to all staff, but in particular your bar staff. We checked out and sat in the bar area for a couple of hours before leaving the hotel. During this time, I used the ground floor toilet, and was horrified to see a member of staff coming from the cubicle with her blue apron on, and after fixing her hair, she exited from the toilet without washing her hands. I followed closely behind to see if she was going to the restaurant and thought also that I should draw her attention to the need of washing her hands when exiting from the toilets. But I was even more disappointed when she returned to the bar area as my colleague had previously purchased drinks from the bar. Needless to say, I did not say anything as it would have caused great embarrassment to her.

Rating

7.5
Solo traveller

Main reason for choosing Hallmark Hotel Glasgow: Rate

Very comfortable, pleasant hotel-love the swimming pool.

Rating

8.7
Mature couple

Main reason for choosing Hallmark Hotel Glasgow: Location

We had a very comfortable stay, a very quiet room, and we slept very well. We will definately go back.
It really isn't a criticism, as the staff were lovely, but maybe a little more training to cope with the need for special diets in the restaurant. I had brought my own gluten free bread, which was toasted in my sandwich bags, but had to explain why in a busy restaurant. Difficult when it's busy.

Rating

10
Mature couple

Main reason for choosing Hallmark Hotel Glasgow: Facilities

Using the leisure facilities

Rating

9.2
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